How can we help?
A question, an idea or a bug? Email us and we will reply as soon as we can. We read every message.
We usually reply within a few working days. If it is a bug, tell us what you were doing and which device you use.
Support in the app
There is a Support button in the top right corner of the app’s home view. That is the fastest way to reach us.
Cancelling your subscription
Your subscription is managed in the app store, not in the app. Cancel the subscription or trial in the App Store or Google Play before the next billing date.
Deleting your account
You can delete your account in the app: Profile → gear icon → Settings → Account → Delete account. Deleting your account does not stop charges – cancel the subscription in the app store first.
Company
Tsemppi Fitness Oy
Business ID (Finland): 3377898-6
Start your growth
today.
Download the Tsemp app and get an AI-based training programme to use straight away.
Two workouts are free in your first week, then a 7-day free trial. €9.99/month or €69.99/year.
